Shipping Policy

Effective Date: 01/01/2024

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1. Shipping Information

At www.ravikael.com (online store), we are committed to providing you with a seamless shopping experience. This Shipping Policy outlines important information regarding the shipping of your orders.

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2. Shipping Locations

We currently offer shipping to addresses within the United States and Internationally.

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3. Shipping Methods

We use the following shipping methods for order delivery:

• United States: 5-7 Business Days

• International: 15-20 Business Days

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Please note that delivery times are approximate and may vary depending on your location and order volume.

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4. Shipping Costs

Shipping costs are calculated based on the following factors:

• Order weight and dimensions

• Destination address

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The shipping cost for your order will be displayed during the checkout process before payment.

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5. Order Processing Time

We strive to process and ship orders as quickly as possible. Orders are typically processed within 5 business days from the date of purchase. Please note that order processing times may be longer during peak seasons or special promotions.

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6. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.

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7. Shipping Delays

While we make every effort to ensure timely delivery, please understand that shipping delays may occur due to unforeseen circumstances such as adverse weather conditions or carrier issues. We appreciate your patience during such situations.

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8. Address Accuracy

It is essential to provide accurate shipping information during the checkout process. We are not responsible for delays or issues caused by incorrect or incomplete addresses provided by the customer.

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9. Delivery Attempts

If a delivery attempt is unsuccessful, the carrier will typically make additional attempts or leave a delivery notice with instructions for pickup or re-delivery. It is the customer's responsibility to follow the carrier's instructions.

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10. Missing or Damaged Items

If your order arrives with missing or damaged items, please contact us immediately. We will assist you in resolving the issue as quickly as possible.

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11. Contact Us

If you have any questions or need further assistance regarding shipping, please contact our customer support team at ravikael@yahoo.com or (917) 582-4303.

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12. Changes to This Shipping Policy

We may update this Shipping Policy periodically. The effective date at the top of the policy will indicate the most recent changes.